My trees are the wrong size.
If you received the wrong size plant we would like to get this rectified as quickly as possible. Please email us a photo of your tree or shrub next to a measuring device (measuring tape or yard stick) that clearly shows the entire tree from the bottom of the container to the tip of the plant so that we may process your request.
Please note that our measurements are from the top of the root ball to the top of the plant. Unlike other tree companies, we do not include the root system or the pot in our height measurements. That is a deceiving tactic that we do no adhere to.